We know that visualizing a result helps us achieve it. Before we can get what we want, we have to know and feel what it is. Then the path to achieving it is easier to map out.
The same goes for delegating–except that when we delegate, we don’t map out the path, the delegate does.
When we delegate, it’s sometimes necessary to show the delegate the exact steps to follow in the task. Yes, with all of our experience, we may know the best way to get the task done. Does it really matter? When it isn’t necessary to teach an exact process, there’s an opportunity to delegate the results.
Here’s how it works: forget the How. Visualize the end result: what your desk will look like, what your day will feel like, how the customer will feel, how the staff will feel, and what the finished product will look like–after the delegate completes the task. Share that vision with the delegate. Don’t leave out any results–especially benefits and requirements. Get the delegate to visualize the end result.
Then say “Go.”
This week, delegate the result of the task, not the process. Let your delegate share your vision, and then learn by doing.